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FAQs

• Our qualified doctors or nurse practitioners can prescribe effective ED medications after conducting a thorough online evaluation and will transmit your prescription to your nearby pharmacy on the same day. By choosing to collect your medication from a local pharmacy, you can ensure that you receive genuine products rather than counterfeit alternatives. This process allows us to guarantee the integrity of the medications you will be taking.

  Moreover, we possess the capability to arrange for essential laboratory tests that could uncover underlying health issues potentially contributing to your ED. While these tests are optional, they are highly beneficial, and we strongly advocate for them to ensure your overall health is well managed.

• You may be experiencing erectile dysfunction (ED) if you find it challenging to obtain and sustain an erection that is adequate for satisfactory sexual activity, despite feeling sexually excited. It's important to note that ED is distinct from premature ejaculation and is not synonymous with low sexual desire, lack of libido, or diminished sex drive.

  This condition is quite prevalent, impacting around 10% of adult males and as many as 40% of men over the age of 40. Some individuals may encounter ED earlier in life, and it is frequently referred to as impotence.

• The causes of ED are primarily physical, yet psychological factors such as anxiety or depression can also play a significant role. In some instances, ED results from a mix of physical and emotional issues. It's crucial to recognize that ED can serve as an early indicator of more significant health concerns, particularly related to heart health. Therefore, having a comprehensive array of diagnostic tests is essential, even if you generally feel well. We facilitate these lab tests for you at any Quest Diagnostics facility.

• We take pride in offering exceptional clinical care. It’s imperative for us to not only provide prescriptions but also to order lab tests on your behalf, ensuring you understand the implications of your results. There are no additional fees associated with ordering and interpreting these lab tests, as it is part of our commitment to assisting you in uncovering the root cause of your ED symptoms.

  Our approach emphasizes transparency; you can view the profiles of all our treating healthcare professionals, who are licensed to practice in your state. Once your prescription has been dispatched, the doctor or nurse practitioner will notify you, and you can easily reach out to us through Lemonaid anytime you have questions or concerns.

  We are committed to integrating ourselves into your healthcare journey rather than operating as a separate entity. This is why we send your prescriptions directly to your local pharmacy, fostering a cohesive healthcare experience.

  In states with specific regulations, we also utilize video visits as needed, always adhering to local laws and practices.

• Utilizing our ED service is simple and efficient, allowing you to conduct a Lemonaid visit cleanly and quickly. Most patients can complete the visit process within just a few minutes. During business hours, a member of our medical team will review your visit and respond within 24 hours, ensuring timely responses and care.

  To finalize a visit, choose from one of the four available medications, respond to our straightforward health inquiries, and provide a photo of yourself for identification purposes. Our healthcare providers value establishing a visual connection with you. Subsequently, you’ll pick a local pharmacy for your prescription to be sent, followed by inputting your payment details for our visit fee. You have the option to select a pharmacy within your community or utilize our mail-order partner, PHIL, for convenience. The payment process works like that of any routine prescription acquired from an in-person provider. In certain states, you may also have a brief video consultation with a medical team member immediately after payment during standard business hours.

  Your information will be reviewed comprehensively by our medical team to determine your candidacy for treatment and to establish if prescribing remotely is a safe and appropriate option. Should additional information be required, we’ll contact you directly via message or phone. If treatment is deemed suitable, your prescription will be sent electronically to the chosen pharmacy.

  Additionally, we will inquire whether you’d like us to arrange investigative tests for you. These standard lab examinations are crucial for identifying any underlying health conditions associated with your ED, as neglecting them could lead to severe health repercussions. If you agree, we’ll order the tests at Quest Diagnostics, which operates over 2,200 centers across the U.S., allowing you to visit any convenient location. Requesting these tests does not impede your treatment timeline. Instead, it equips both you and us with valuable insights into the underlying issues contributing to your ED. We’ll thoroughly explain your test results and advise on any subsequent steps you may need to consider.

• Yes, according to medical guidelines, a healthcare professional can diagnose ED based on your self-reported symptoms. Our diagnostic process emulates that of an in-person consultation, wherein we ask you targeted questions to confirm the presence of ED. Furthermore, we pose additional queries to facilitate understanding of its potential causation.

  As we would in a face-to-face appointment, we recommend allowing us to schedule investigative tests to pinpoint any underlying health conditions that may be influencing your ED. We understand that not everyone wishes to pursue these tests or finds them financially feasible; therefore, it remains entirely your choice as to whether you want us to facilitate these examinations.

• It's important for you to provide your blood pressure readings when answering our health questions, as these values are critical in determining whether it is appropriate for us to prescribe medication. It would be inappropriate to prescribe ED solutions if your blood pressure falls below or exceeds certain thresholds.

  Ensuring that your blood pressure readings are both accurate and recent is crucial, as they play a significant role in our decision-making process regarding the safety and appropriateness of prescribing any medications.

  Fortunately, local pharmacies typically offer machines that can accurately measure your blood pressure free of charge. Major retailers such as Walmart, Sam’s Club, Rite Aid, and Safeway usually have these machines available. You can use these links for assistance in finding the nearest higi station or Pursuant Health machines.